Chaos Software License Compliance

This page outlines your legal obligations under the Chaos End-User License Agreement (EULA) and the formal process for resolving non-compliance.

Begin the Resolution Process

The first and only step toward resolving this matter is to engage in a confidential discussion with our compliance team.

Please reply directly to the representative who contacted you, or use the official email address below to open a dialogue. Our team is trained to work with you to understand the full scope of the issue and negotiate a fair and appropriate resolution.

Contact the compliance team to begin resolution >

The Value of Compliance vs. The Risk of Non-Genuine Use

Using genuine Chaos software is a fundamental decision that supports your organization's security, stability, and reputation.

Genuine Software (Compliant)	Non-Genuine Software (Non-Compliant)
✅ Full Security: Access to regular security updates and patches.	❌ Security Vulnerabilities: Increased risk of malware and data breaches.
✅ Guaranteed Stability: Ensured compatibility and performance.	❌ Operational Disruption: Risk of software failure and project delays.
✅ Legal Protection: Full compliance with copyright law and the Chaos EULA.	❌ Legal & Financial Risk: Exposure to legal action and financial penalties for infringement.
✅ Brand Integrity: Upholding ethical business practices.	❌ Reputational Damage: Association with software piracy damages brand trust.

The Formal Resolution Process

Our process is designed to guide your organization back to full compliance efficiently and fairly. It consists of three phases:

Phase 1

Discovery & Notification

A license discrepancy was identified and we issue a formal notice to your organization outlining the non-compliant usage.

Phase 2

Audit & Remediation

We work with you to conduct a comprehensive self-audit to determine the full scope of unlicensed software. Based on the results, we will provide a formal proposal to remedy all historical, non-compliant usage.

Phase 3

Resolution & Compliance

Upon agreement and fulfillment of the remediation proposal, your organization is brought into full compliance, and the matter is formally closed.

How does Chaos identify non-compliant software?

What if the non-compliance was an accident?

Can I resolve this just by uninstalling the software?

We encourage all organizations to adopt internal best practices to maintain a clear inventory of their software assets. This not only ensures you are fully compliant and protected from legal risk, but it also supports the integrity of the creative community and the continued innovation of the tools you rely on. The responsibility for ensuring all software installations are properly licensed rests with the organization using them.

Governing Documents & Resources

Authorized Partner Verification

Ensure you are purchasing from a legitimate source. If you have any doubts about a reseller, use our verification tool to confirm they are an authorized Chaos partner.

Report Software Piracy

If you are aware of an organization using or distributing non-genuine Chaos software, you can report here. Your actions help maintain a fair and legal marketplace for all users.

Take the First Step Toward Compliance

Ready to resolve this matter in accordance with the EULA? Contact our team to begin the confidential negotiation process.

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